hbejj's Privacy Policy
Your personal information is completely safe with us. This policy clearly describes how we collect, use, and protect your information.
Introduction and Applicability
About This Privacy Policy
This privacy policy ("Policy") is established and enforced by the authority operating the hbejj platform (hbejj.cam). This policy describes how the personal information we collect about you while you use our website, mobile version, and related services is used, stored, and protected.
By using hbejj's services, you agree to the terms described in this privacy policy. If you do not agree with this policy, please refrain from using our platform.
This policy applies only to individuals aged 18 (eighteen) years or older. hbejj does not collect or process personal information of any minor.
What Information We Collect
Information Provided Directly
Information you provide directly during registration and account management:
- Full name and date of birth
- Valid email address
- Residential address
- Identity document details (for KYC verification)
- Payment method information (bKash, Nagad, Rocket, Upay, or bank account)
- Username and password (stored in encrypted form)
Automatically Collected Information
Information automatically collected when you visit our platform:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Pages visited on the platform and time spent
- Cookies and similar tracking technologies
- Transaction history and gaming activity logs
How Your Information Is Used
Purposes of Information Use
hbejj uses your personal information for the following lawful purposes:
- Account Management: Creating, verifying, and maintaining your account.
- Identity Verification (KYC): Preventing fraud and ensuring legal compliance.
- Financial Transactions: Processing deposits, withdrawals, and payments.
- Customer Support: Resolving your questions and complaints.
- Security: Preventing unauthorized access and fraudulent activity.
- Legal Obligations: Complying with applicable laws and regulations.
- Service Improvement: Improving our platform and user experience.
- Communication: Sending important updates and notifications.
Sharing Information with Third Parties
Disclosure to Third Parties
hbejj never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary information is shared with authorized payment service providers such as bKash, Nagad, Rocket, or Upay to complete transactions.
- Technology Partners: Information may be shared with trusted technology partners for platform operations, but they are bound by strict confidentiality agreements.
- Legal Authorities: Information may be disclosed in response to court orders, lawful legal processes, or valid demands from regulatory authorities.
- Fraud Prevention: To cooperate with relevant authorities in investigating fraudulent activity.
- Business Transfers: In the event of any merger, acquisition, or asset sale, you will be notified in advance.
Cookies and Tracking Technologies
What Cookies Are and How We Use Them
Cookies are small data files stored in your browser. hbejj uses the following types of cookies:
- Essential Cookies: For the platform's core functionality — login sessions, security verification.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand usage patterns and improve the platform.
How to Control Cookies
You can control or delete cookies through your browser settings. Please note:
- Disabling essential cookies may cause some platform features to stop working.
- Most modern browsers provide options for managing cookies.
- Even if you decline cookies, information related to your account will remain stored in our systems.
Data Security Measures
Our Security Technologies and Methods
hbejj applies industry-leading security measures to keep your personal information protected:
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption, safeguarding your information from third-party interception.
- Password Hashing: Your password is never stored in plain form — advanced cryptographic hashing technology is used.
- Two-Factor Authentication: An option to provide an additional layer of security for account access.
- Access Controls: Only authorized staff can access user information within the required scope.
- Regular Security Reviews: Our systems undergo regular security testing and updates.
- Data Backup: Information is kept secure through safe and encrypted backup systems.
Nevertheless, data transmission over the internet is never completely secure. Although we follow industry standards and make every effort to keep your information protected, no method is 100% guaranteed. We therefore ask that you also take steps to maintain the security of your account.
Data Retention and Deletion
How Long Your Information Is Stored
hbejj retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations.
- Active Accounts: All information is retained for as long as your account remains active.
- Closed Accounts: Even after an account is closed, some information may be retained for a specified period due to legal and regulatory requirements.
- Financial Records: Transaction records are retained for a set period in accordance with legal requirements.
- Cookie Data: Retention periods vary by cookie type — session cookies are deleted when the browser is closed, while others remain for a set duration.
Once the designated retention period ends, we delete or anonymize your information in a safe and reliable manner.
Your Data Rights
Right of Access
You can obtain a copy of your personal information at any time by logging into your account or contacting us.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected. It is your responsibility to provide accurate information, and doing so helps us ensure the quality of our services.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You may object to the processing of your information on the basis of legitimate interests. You always have the right to object to its use for marketing purposes.
Right to Data Portability
You may request your information in a structured, commonly used, machine-readable format where technically feasible.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted, for example when the accuracy of the information is in dispute.
Protection of Minors
Age Verification and Child Protection Policy
hbejj's services are for individuals aged 21 (twenty-one) years or older only. We strictly endeavor to prevent minors from using our platform.
- We carry out an age verification process at the time of registration.
- We do not knowingly collect or store personal information of any minor.
- If any minor's information is found in our system and brought to our attention, it will be deleted immediately.
- If you suspect that a minor is using our platform, please contact us.
Changes to the Privacy Policy
About Policy Updates
hbejj reserves the right to update this privacy policy from time to time. If changes are made, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to your registered email.
- A notification may be displayed when you access the platform.
If you continue using our services after a policy change, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.
Responsible Gaming and Data Protection
Information Use and Responsible Gaming
One important use of your information at hbejj is to ensure responsible gaming. We analyze your gaming activity data to identify problematic gaming behavior and provide support where needed.
- We analyze your spending patterns to help set gaming limits.
- Our system uses your account information to process self-exclusion requests.
- Find more information on our Responsible Gaming page.
This use of your information is in the interest of your protection and is not used for marketing or any other purpose.
Contact Us
For any privacy-related questions
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact us.
24/7 Live Chat — Available in Bengali
We aim to respond within 30 days of receiving your request.